Terms of Service

ℹ️ By using Broken Satellite Network© services, you acknowledge and accept our Terms of Service. You are not obligated to continue using our services and may cancel at any time if you do not agree with the terms. Please note that our Terms of Service are subject to change at any time.

When using our free services, your services and files may be monitored and removed if you breach our Terms of Service. Content may also be removed at our discretion without prior notice.

Paid services are handled differently. Your services and files will not be directly monitored unless we are contacted with a valid issue or concern via Discord (@brokensatellite or @zeropointbruh) or by email at BrokenSatelliteNetwork@gmail.com or wegj1@hotmail.com.

If contacted, we will request your permission to access the service or file in question for investigation. If a violation of our Terms of Service is confirmed, a 14-day notice will be issued before any removal action is taken.

Severe or malicious violations may result in immediate action at our discretion.

When using our services, you are responsible for the content and data you choose to store.  

We are not liable for any lost data or service issues that occur within our network.

If you are a free user, we are not responsible for any data loss or disruptions.  

Free services may have data removed at any time without notice.

Paid users may be eligible for a refund if the full service cycle has not been completed.

In the event of data loss or service failure, you have 30 days to request a backup by contacting @brokensatellite.  

If no backup is available, arbitration will follow as outlined in our Arbitration Policy.

If a violation of our Terms of Service is confirmed, a 14-day notice will be issued before the service or file is taken down. 

In cases of more serious or repeated violations, additional actions may be taken without prior notice and at our discretion.

By using our paid services, you agree that any disputes, claims, or concerns that cannot be resolved through direct communication will be handled through binding arbitration.

Arbitration will be conducted in a fair and neutral manner. Both parties must agree on the arbitrator. If an agreement cannot be reached, a neutral third-party mediator will be selected by us.

If the arbitration request is found to be legitimate, we will cover the full cost of the arbitration process.

You must provide a minimum of 2 weeks' notice before initiating arbitration by contacting @brokensatellite on discord.

The outcome of arbitration will be considered final and binding for both parties.

This process is intended to provide a faster, less formal, and more cost-effective resolution than court proceedings.

We reserve the right to reject arbitration requests that are fraudulent, abusive, or lack sufficient grounds.

Our services are not intended for use by individuals located in the European Union or the People's Republic of China.  

We do not comply with the General Data Protection Regulation (GDPR) or the Personal Information Protection Law (PIPL).

We follow data protection standards and practices applicable within the United States.  

By using our services, you acknowledge and accept that data handling will be governed by U.S. laws and may differ from international regulations such as GDPR or PIPL.